On the contrary, it can downgrade performance or even inflict crashes and freezes on unsupported devices. Hardware Acceleration is indeed useful and it improves the visual experience within Office applications, but only if you have the fitting configuration. Solution 2 – Disable Hardware Acceleration In order to resolve the issue for good, you should check the steps below. Bear in mind that this is just a workaround and not a solution per se. So, just unplug the LAN cable or disconnect from Wi-Fi and try running Outlook again. But, either way, the first troubleshooting step is to disable the connection and start Outlook. Where this is a bug of some kind or some file corruption issue within the Outlook files, no one knows. That, consequently, leads to a stall and the application is unable to move past the Loading Profile screen.
Namely, it seems that at the startup, Outlook was trying to connect to a certain online service but hasn’t succeeded. Some cautious users noticed this unusual Outlook behavior is somehow related to their network. Solution 1 – Disable connection temporarily Home › Outlook › Fix › Outlook stuck on loading profile screen
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